FAQ's

CO-PARENTING QUESTIONS:

Q: I'm new to Co-Parenting.  Is there someone I can talk to?

A: Definitely!  We understand that your Co-Parenting journey can sometimes be a bumpy road!  Enlightened Littles was started by a Co-Parenting mom who wanted to help her young toddler understand his new Co-Parenting schedule, and as a result our sole mission is to help other Co-Parenting families better adjust to their new family dynamic.  Feel free to visit the "Contact Us" page to access all the ways you can reach out to us.  We've been there, and we're here to help!  

Q: Where can I go to get Co-Parenting support and resources?

A: At Enlightened Littles, Co-Parenting is near and dear to our hearts, it is often the focus of the products we develop. Enlightened Littles products have been invaluable to our children, and it is our greatest hope that your family can benefit from them as well.  Since we have such a passion for helping Co-Parenting families, we offer some of our favorite Co-Parenting resources on our website.  To access those resources, click on the "Co-Parenting Resources" link on the footer of our website.  Additionally we continually post Co-Parenting articles and tips on our Blog.  To view the Enlightened Littles Blog, simply click on the "Blog" link in the footer of our website. 

The Enlightened Littles team is always more than happy to talk with you about any Co-Parenting issue you may be dealing with. - Contact us any time!  We are your Co-Parenting support team!

PRODUCT QUESTIONS:

Q: Are your products environmentally-friendly?

A: Definitely!  We know that the best approach to enjoying this beautiful planet is to take care of it!  - Which is why we are a very environmentally-conscious business.  From locally-sourced vendors and creating products that are all lovingly made and assembled in the United States - we strive to minimize our carbon footprint.  In addition, we use recycled materials whenever possible.  In fact, the stainless steel that we use for our Calendars is 100% recycled stainless steel.

Q: Can your products be customized?

A: Absolutely!  We understand that anything that can be done to make your little one's schedule easier for them to understand, the better!  -Which is why we offer custom orders.  You can either specify what you need in the "Special Instructions for Seller" field of the check-out page when you place your order or you can send a detailed email to: info@eLittles.com.

Q: Does the Co-Parenting Calendar come with any magnets?

A: Yes, each Calendar comes with a set of 18 magnets which include: (7) "Mommy" magnets, (7) "Daddy" magnets, and (4) "Transfer Day" magnets.

Q: Why is there a "More Mommies + Daddies" Accessory Pack for the Co-Parenting Calendar?

A: We offer the More Mommies + Daddies Accessory Pack for families that like to plot out every day of the month on their Calendar.  Some families also have more frequent transfers / exchange days, so they have a need for more "Transfer Days" magnets and more "Mommy" and / or "Daddy" magnets for their Calendar?  Never fear!  The "More Mommy's and Daddy's" Accessory Pack comes with a total of 18 additional magnets to make sure all days are lovingly accounted for.  Of the 18 magnets, this Accessory Pack features 7 more "Mommy" magnets, 7 more "Daddy" magnets, and 4 more "Transfer Day" magnets.

Q: How do I use the "My Lil' Schedule" Accessory Pack?

A: All of our magnets (including the ones in the "My Lil' Schedule" Accessory Pack are strong enough that they can magnetize to either the Calendar itself or another magnet.  The way that we've most often used the schedule magnets is to put them on top of the "Mommy" or "Daddy" magnet so that your child knows both which parent they'll be with and what activity (i.e. Daycare, School, Travel, etc) they'll be doing with that parent.

Q: Where are your products made?

A: All of our products are lovingly manufactured and assembled right here in the United States. We know that the best approach to enjoying this beautiful planet is to take care of it!  - Which is why we are a very environmentally-conscious business.  From locally-sourced vendors and creating products that are all lovingly made and assembled in the United States - we strive to minimize our carbon footprint.  In addition, we use recycled materials whenever possible.  In fact, the stainless steel that we use for our Calendars is 100% recycled stainless steel.

Q: Do you have Co-Parenting Calendars for Same-Sex parents?

A: Excellent question!  We understand that anything that can be done to make your little one's schedule easier for them to understand, the better!  -Which is why we offer custom orders.  Simply send a detailed  email to: info@eLittles.com.

Q: Do you have Parenting Time Calendars for Military families?

A: Absolutely!  We are passionate about supporting families and providing children with tools that help them make sense of the world around them.  Designed just for Military families, our "Home Tweet Home" Parenting Time Calendar is great for children in Military Families!  Our kid-adored Parenting Time Calendar helps children in military families understand their parents’ travel and deployment schedule!

Q: How do I hang the Co-Parenting Calendar?

A: Great question!  Due to their large size, we recommend that you use the 4 mounting screws that are included in the shipment of your calendar.

Q: How should I wash my Calendar?

A: Since our calendars are made from durable stainless steel, they will last a long time and may need to be dusted off every once in a while.  Especially with the many fingerprints of little hands, we know that a good cleaning can make your calendar sparkle like new again!  Although mild use of most household cleaning products usually works, we've found that the best method is to spray a small amount of rubbing alcohol onto a cloth and rub the cloth lightly on the calendar until it sparkles!

Q: Can I customize the magnets?

A: Absolutely!  We understand that anything that can be done to make your little one's schedule easier for them to understand, the better!  -Which is why we offer custom orders.  You can either specify what you need in the "Special Instructions for Seller" field of the check-out page when you place your order or you can send a detailed email to: info@eLittles.com.

 Q: Do you have an online Co-Parenting Calendar?

A: Yes we do!  However it is currently in beta (testing) mode to ensure that it is the best, worry-free solution for you and your family.  Once the Online  Co-Parenting Calendar is perfect, we will have a section on our website for that.

 Q: Do you have a Co-Parenting App?

A: Yes we do!  However it is currently in beta (testing) mode to ensure that it is the best, worry-free solution for you and your family.  Once the Online  Co-Parenting App is perfect and ready to download, we will have a section on our website for that.

ORDERING INQUIRIES:

Q: Can I place an order without creating an account?

A: Absolutely!  We don't force our customers to do anything that they don't feel comfortable with.  You never have to sign-up for our Newsletter.  In fact, even if you want to place an order you can always checkout as a guest.  Simply select "Checkout as guest" when placing your order.  As a guest you'll never receive any promotional emails from us.  Instead, you'll only receive information on your order status if you place an order with us.  If you've signed up for our newsletter and want to stop receiving our emails, simply click the "Unsubscribe" link in your email to be taken off of our list.

Q: What forms of payment do you accept?

A: We gladly accept all major credit cards including Visa, MasterCard, Discover and American Express as well as PayPal.

A: Absolutely! Just enter your address at checkout, and you will be able to select your desired shipping method.

Q: Can you ship to a P.O. Box?

A: Definitely!  We work with several shipping carriers to ensure that your Co-Parenting products are shipped as efficiently and expediently as possible.

Q: How can I get a discount code?

A: To receive special discounts and related discount codes for our products, simply subscribe to our newsletter and you'll be the first to know about our upcoming promotions.

Q: I forgot my password, what do I do?

A: No worries, we get it!  With all of the websites requiring unique passwords, it's easy to forget which password you used for which website!  If you've forgotten your password or your password isn't working, simply click the "Forgot your password" link below the login fields when at the Login page.

Q: Can I place my order if my Billing Address is different than my Shipping Address?

A: Absolutely! During checkout you'll be given the option to specify your billing address associated with your method of payment as well as where you would like your product shipped.

Q: Do I have to subscribe to your newsletter?

A: No way!  We don't force our customers to do anything that they don't feel comfortable with.  You never have to sign-up for our Newsletter.  In fact, even if you want to place an order you can always checkout as a guest.  Simply select "Checkout as guest" when placing your order.  As a guest you'll never receive any promotional emails from us.  Instead, you'll only receive information on your order status if you place an order with us.  If you've signed up for our newsletter and want to stop receiving our emails, simply click the "Unsubscribe" link in your email to be taken off of our list.

Q: How do I unsubscribe to your newsletter?

A: It's easy! We don't force our customers to do anything that they don't feel comfortable with.  You never have to sign-up for our Newsletter.  In fact, even if you want to place an order you can always checkout as a guest.  Simply select "Checkout as guest" when placing your order.  As a guest you'll never receive any promotional emails from us.  Instead, you'll only receive information on your order status if you place an order with us.  If you've signed up for our newsletter and want to stop receiving our emails, simply click the "Unsubscribe" link in your email to be taken off of our list.

Q: Do you have Wholesale pricing?

A: Absolutely! You can easily become an 'Enlightened' Reseller by clicking on the "Become A Reseller" link at the footer section of our website.  From there, simply fill out the form and we'll contact you to setup your Retailer/Wholesale account with Enlightened Littles.

COMPANY + BRAND:

Q: Where can I go to get Co-Parenting support and resources?

A: At Enlightened Littles, Co-Parenting is near and dear to our hearts, it is often the focus of the products we develop. Enlightened Littles products have been invaluable to our children, and it is our greatest hope that your family can benefit from them as well.  Since we have such a passion for helping Co-Parenting families, we offer some of our favorite Co-Parenting resources on our website.  To access those resources, click on the "Co-Parenting Resources" link on the footer of our website.  Additionally we continually post Co-Parenting articles and tips on our Blog.  To view the Enlightened Littles Blog, simply click on the "Blog" link in the footer of our website. 

The Enlightened Littles team is always more than happy to talk with you about any Co-Parenting issue you may be dealing with. - Contact us any time!  We are your Co-Parenting support team!

A: Definitely!  Since our Co-Parenting tools have been so beneficial to our own 'littles', we want them to be readily available to all Co-Parenting families.  -That's why we put together a generous Affiliate Program to help spread the love!  Our Enlightened Affiliate Program gives you 25% of every sale that was referred by you.  Our Enlightened Affiliate Program is always free and easy to use and we're here to help you every step of the way.  Simply click on the "Affiliates" link on the footer section of our website for more information and to sign up.

Q: I am a Therapist and would like to recommend your products to my clients.  Do you have any information on the best way for me to do that?

A: Definitely!  Since our Co-Parenting tools have been so beneficial to our own 'littles', we want them to be readily available to all Co-Parenting families.  -That's why we put together a generous Affiliate Program to help spread the love!  Our Enlightened Affiliate Program gives you 25% of every sale that was referred by you.  Our Enlightened Affiliate Program is always free and easy to use and we're here to help you every step of the way.  Simply click on the "Affiliates" link on the footer section of our website for more information and to sign up.

Q: Are you hiring?

A: Although right now we're absolutely obsessed with our current Enlightened team, we are always happy to speak with candidates as we continue to grow.  If you would like to work with Enlightened Littles, please send your resume via email to: info@eLittles.com for consideration.

Q: Can I become a Reseller?

A: Absolutely! You can easily become an 'Enlightened' Reseller by clicking on the "Become A Reseller" link at the footer section of our website.  From there, simply fill out the form and we'll contact you to setup your Retailer/Wholesale account with Enlightened Littles.

Q: Can I follow Enlightened Littles on Social Media?

A: Yay, we would love that!  You can find us on Twitter, Facebook, LinkedIn, Pinterest, Google+, Instagram, Tumblr, and many more! 

Q: How can I contact Enlightened Littles?

A: We are here to help you along your parenting journey, and can be reached via phone, email, text message, contact form, or live chat.  Here are the 'deets' for all of our contact methods:

Call: 1 (888) 908-4884
Email: info@eLittles.com
Text: (720) 837-9928
Contact Form: Click on the "Contact Us" link on the footer section of our website to submit your inquiry online.
Live Chat: Feel free to chat with our team via the Live Chat feature on our website!

INTERNATIONAL INQUIRIES:

Q: Do you ship outside of the United States?

A: Absolutely! Just enter your address at checkout, and you will be able to select your desired shipping method.